Legal
Marketplace Standards
Rules for provider listings, verification, sponsorship, reviews, corrections, removals, safeguarding, media, and data retention.
Listing states and source review
Standard profiles are editorial records built from official public or properly licensed sources and are labelled as not provider verified. Claimed status means an authorised representative has been approved to manage a profile. Verified status is a separate, time-limited evidence review. Important facts show their source or review date where available and may be corrected when fresher evidence is supplied.
Sponsorship and ordering
Featured, Growth, and Enterprise plans may receive clearly labelled sponsored placement only while the relevant subscription is active. Sponsorship never buys verification, accreditation, admission, visa suitability, a ranking, a favourable review, or guaranteed enquiries. Sponsored ordering remains disclosed and user-selected filters continue to apply.
Corrections, right of reply, and removal
Providers, students, rights holders, and other affected people may request a correction, provide a right of reply, report impersonation, challenge a source, or ask for removal by writing to hello@applytospain.com with the page URL and supporting evidence. ApplyToSpain may correct, annotate, temporarily hide, reject, or remove content while it investigates. Legal duties, public-interest records, fraud prevention, and audit integrity may limit immediate deletion.
Reviews and moderation
A review must reflect a genuine relationship with the provider and must not expose another person's private data, contain unlawful material, or be submitted in exchange for a reward or threat. Attendance or relationship evidence may be requested and is not published. Reviews remain pending until moderated; payment by a provider cannot suppress legitimate criticism or purchase a positive review.
Safeguarding and minors
Profiles for schools, boarding schools, accommodation, and other services involving children must identify safeguarding information where appropriate. Directory inclusion does not verify child-protection practice. Families must confirm supervision, background checks, complaints routes, emergency contacts, accommodation rules, transport, and local regulatory status directly. Do not submit sensitive information about a child through public forms; contact emergency services or the competent safeguarding authority where there is immediate risk.
Media rights and data retention
Provider media must have a recorded owner, licence, evidence, and moderation approval before publication. Platform-owned editorial illustrations are labelled and do not claim to show a real campus. Marketplace enquiries normally receive a 730-day retention date; privacy-minimised analytics normally receive a 395-day retention date. Claims, moderation, billing, security, and audit records are retained only for the operational, contractual, fraud-prevention, or legal period that applies, then deleted or anonymised where appropriate.